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Pre-course Counselling Test (200)
HR
Pre-course Counselling Test (200)
Test for Pre-course Counsellor who ready to conduct consultation and advisory notes to Students before they enroll with the school.
Strategize Employee Communication (CRS-Q- 0040633- HRS)
$760.00
HR
Strategize Employee Communication (CRS-Q- 0040633- HRS)
With a defined communications strategy in place and a strong understanding of best practices, companies can create a stronger, more interconnected network of staff, all working towards a common goal.
SEC Written Assessment (CRS-Q- 0040633- HRS-)
$760.00
HR
SEC Written Assessment (CRS-Q- 0040633- HRS-)
With a defined communications strategy in place and a strong understanding of best practices, companies can create a stronger, more interconnected network of staff, all working towards a common goal.
Sales Closure – The final of the beginning (CRS-Q- 0041434- RET)
$320.00
Retail
Sales Closure – The final of the beginning (CRS-Q- 0041434- RET)
Closing is a make-or-break moment in sales. Choosing the right phrases to seal a sales deal is crucial to increase company revenue. This moment is likely the final verdict determining whether or not the efforts will amount to anything at all. ...
After Sales Service (CRS-Q- 0041435- RET)
$430.00
Retail
After Sales Service (CRS-Q- 0041435- RET)
After sales service refers to all the things an organization can do for the care of its valued customers after they purchase a product or service. This type of customer aftercare is important for any business, but especially for small businesses...
Old Project Professional Image with GEMS (CRS-Q- 0041547- RET)
$470.00
Retail
Old Project Professional Image with GEMS (CRS-Q- 0041547- RET)
Course Objectives: This unit covers the skills and knowledge to equip service professionals with the right grooming and professional image required for building confidence and projecting a positive image. It also involves equipping them with a...
Implement Operations for Service Excellence (CRS-Q-0028164-SVCF)
$250.00
Retail
Implement Operations for Service Excellence (CRS-Q-0028164-SVCF)
Course Objectives On completion of this unit, the learner will have knowledge and application skills in implementing operations for service excellence and be able to apply them to the workplace. Course Content 1. Importance of one’s role in...
Drive Service Quality and Customer Satisfaction (CRS-Q-0032666-MF)
$698.00
Retail
Drive Service Quality and Customer Satisfaction (CRS-Q-0032666-MF)
To equip learners with relevant knowledge and skills to assess the service quality and customer satisfaction levels within an organisation. LU 1: Service quality and customer satisfaction: The Framework (KA1, AA1, AA2) LU 2: Service quality and...
Respond to Service Challenges (CRS-Q-0034023-MF)
$330.00
Retail
Respond to Service Challenges (CRS-Q-0034023-MF)

This course aims to educate individuals, especially those working in the service sectors, the importance of handling and responding service challenges. For example, the course includes teaching the learners on how to empathize with customers when...

WOW! Your Customer with Digital Transformation (CRS-Q-0041420-RET)
$320.00
Retail
WOW! Your Customer with Digital Transformation (CRS-Q-0041420-RET)

The world is evolving and going digital, there is a need for service professionals to upgrade their skills to support customers over various platforms in order to add value to organization and stay competitive. This training covers how to adopt...

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