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Retail

After Sales Service (CRS-Q- 0041435- RET)


Description
After sales service refers to all the things an organization can do for the care of its valued customers after they purchase a product or service. This type of customer aftercare is important for any business, but especially for small businesses where every client counts. Therefore, it is important to equip your service personnel with the essential after sales attitude and procedures in order to build long term real and lasting customer relationships for future purchases and referrals.
Content
  • Learner's Guide
  • Classroom Presentation
Completion rules
  • All units must be completed